300

Extensive practical application of diverse forms of written and oral business communication with the aid of technology. Topics include writing memos, reports, email messages; using multimedia Power-Point slides in presentations; facilitating business meetings; creating electronic resumes; using online discussion groups; and handling the challenges of international and cross-cultural communications.

This survey course provides an overview of land acquisition/site analysis, building design and public approvals, legal, market analysis, project management, leasing and financing for a commercial real estate project. Industrial real estate brokerage, land development and the effects of local and regional labor markets on commercial real estate are also included in the course.

Managing a value-added service business; customer expectations of service and quality; use of the Internet and related technology to transform businesses; interplay between managerial, personnel, and technology issues that will shape the future of business; identification of emerging forms of business models observable on the Web; analysis of management practices using case studies. Organizational applications illustrate consumer-to-business, business-to-business, and intra-organizational electronic commerce ramifications.

Personnel recruiting, selection, orientation, placement, training and development; performance evaluation; wage and salary administration; employee benefits; and safety and health issues.

The fundamentals of starting and operating a successful small business are studied; students learn how to develop a business plan incorporating principles of accounting, finance, marketing, management, promotion, location analysis, and other related factors. The formation of new enterprises as well as operational and organizational aspects of managing a small business will be included in the course.

Human behavior in the organization and how it affects and is affected by management; organizational psychology; corporate culture; and individual, group, and intergroup relationships.

Skill-building course stressing supervisory competencies: self-assessment, time and stress management, creative problem solving, motivation and performance, conflict management, power and influence, and team building. Emphasis on in-class group exercises.